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COVID-19 Update

NorthPaws Veterinary Center COVID-19 Reopening Plan Phase 2

We are excited to share the next step in our reopening process and are happy to inform you that we will be welcoming you back into our doors for appointments with our doctors as of next Thursday –  July 1, 2021.

This has been a long and challenging road and we are so excited to have you all back in the building again. As we've already shared, we will be taking it slow and steady as health and safety remain our top priority. Here are a few things to keep in mind with our reopening:

  • Please continue to text or call from your car upon arrival. You will be escorted to your exam room when ready to avoid crowding in the lobby.

  • Please continue to text or call from your car upon arrival. You will be escorted to your exam room when ready to avoid crowding in the lobby.

  • For those who prefer curbside care rather than coming inside, we are happy to share that we will be continuing this service for your convenience! Just let us know if you prefer to come in or wait in the car, and we will take care of the rest.

  • We ask that no more than 1-2 pet parents per patient enter the hospital for each appointment. Please be aware of social distancing when inside our hospital.

  • As a medical practice, our team will continue to wear masks throughout your visit. We will require that you do the same — regardless of your vaccination status —to ensure safety for all. Those who prefer not to wear a mask for the duration of their visit are welcome to utilize our curbside service and will only be asked to wear a mask while our team is directly assisting carside.

  • We will continue to provide curbside pickup for your pets' diet and pharmacy needs, as well as any other non-doctor appointment services.

  • As we are slowly stepping back into our normal procedures, for the time being we will be keeping technician appointments and surgical admits/discharges as curbside only to minimize overflow in exam rooms to allow for smoother flow of appointments. We appreciate your understanding.

  • We are still experiencing greatly increased demand and are focusing on continuing to provide excellence in veterinary care. Please be patient with phone calls and wait times as we are working hard to care for a great number of pets and their families! 

If you have an upcoming appointment and want to plan ahead, please don't hesitate to ask our team any additional questions you might have ahead of time so you know what to expect the day of your visit. We want to help make your visit as easy as possible, and we cannot wait to have you back inside our hospital with your pets! We are so looking forward to July 1, 2021, and are eager to be able to work with you in person again.

Thank you for your ongoing patience, cooperation, and support.

See you soon!

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